Privacy policy

Last updated: 16 September 2026

Brisbane Roofers (“we”, “us”) operates https://brisbaneroofers.au. We help homeowners get roofing jobs organised across Brisbane and nearby SEQ by connecting enquiries with a local licensed roofing partner. This policy explains how we handle personal information submitted through our site and phone line, consistent with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information we collect

• Enquiry details you submit (name, phone, suburb, message) via our Netlify-hosted lead form — we do not require a public email address
• Call metadata when you phone us
• Basic analytics via Google Analytics 4 (measurement ID G-3R4E86JS70), including events such as form_submit and click_to_call

How we use information

• To respond to your enquiry and organise the next step with our roofing partner
• To improve our website and lead-matching process
• To meet legal or regulatory obligations if required

Sharing

Enquiry details may be shared with our roofing partner so they can contact you about an inspection or quote. We use service providers (including Netlify for hosting/forms and Google for analytics) who process data on our behalf under their respective terms.

Storage & security

Forms are processed via Netlify Forms. We take reasonable steps to protect information but no online transmission is perfectly secure.

Your rights

You may request access or correction of personal information we hold, or ask questions about this policy, by phoning 07 3179 6206 or writing to 9/204 Alice St, Brisbane QLD 4000. For complaints about privacy, you may also contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

Contact

Phone 07 3179 6206 · 9/204 Alice St, Brisbane QLD 4000